Shipping policy
Shipping Policy
Made to order. Delivered worldwide — all included.
Handcrafted & made to order
Every ALTYSAN piece is handcrafted to order. Production time is 4–10 business days before dispatch.
Worldwide delivery
We offer free worldwide shipping on all orders with full tracking. UPS is our trusted logistics partner for secure, door-to-door delivery.
Duties & taxes included (DDP)
All duties and import taxes are included. The amount you pay at checkout is the final price — no additional fees at delivery.
Support
Once your order ships, you’ll receive your tracking number by email. For shipping or order support:
Delivery timelines vary by destination. Tracking is provided once dispatched.