shipping-policy

🚚 Shipping Policy – ALTYSAN

Made with care, delivered with pride.

 

At ALTYSAN, each piece is handmade to order. We appreciate your patience as we create your unique garment.

 

🕒 Processing Time

All items are made to order.

 

Production time is 4 to 8 business days before shipping.

 

Custom orders or orders during peak seasons may take longer; we will notify you if necessary.

 

🌍 Worldwide Shipping

We ship internationally from Ecuador through our trusted partner, FedEx or Servientrega for Ecuador, depending on the destination and service availability.

 

Estimated delivery time by region

United States: 3-5 business days

Europe: 6-9 business days

Latin America: 5-9 business days

Rest of the world: 6-15 business days

 

A tracking number will be sent to you once your order ships.

 

💳 Shipping Costs

Shipping costs are calculated at checkout based on your location.

 

⚠️ Customs and Delays

ALTYSAN is not responsible for shipping delays caused by local customs or carriers.

Import duties or taxes are the buyer's responsibility.

 

📬 Need help?

If you have any questions about your shipment, feel free to reach out: